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A reset password email was sent to .
Please check your mailbox to complete the process.
For security reasons, the password reset link expires in one hour.
Didn't receive email?
- The email address you entered may not match the one used to sign up for your Synology Account. Check the email address you entered.
- Check your mailbox 15 minutes later.
- Check your spam folders.
- See more solutions in our FAQ article.
Welcome to the new Synology Account!
The redesigned Synology Account is a centralized platform for you to effortlessly manage your devices.
Assistance is Just One Step Away
We have integrated our support services to comply with the updated data privacy regulations in the European Union. Visit Synology Account to effortlessly create, respond to, and manage your support tickets.
Take Control of Synology Services
Find and manage your purchase history, add-on licenses, and remote access information.
An Extra Layer of Security
Enhanced security with an optional two-step authentication* to keep your information safe.
*Requires Google Authenticator
Before you start…
Please note that we have changed some of the fields in Synology Account's profile section, and we need you to fill in the missing information first.
